Privacy Policy
At IS Global Services, we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and communications.
What Personal Data We Collect
We may collect the following types of personal data:
- Identity Data: Full name, NRIC/FIN (if applicable), job title
- Contact Data: Email address, phone number, mailing address
- Technical Data: IP address, browser type, device information
- Usage Data: IP address, browser type, device information
- Employment Data: For job applicants, CV and related HR information
Purpose of Collection
We collect and use personal data for purposes that a reasonable person would consider appropriate, including:
- Providing and improving our services
- Responding to inquiries and support requests
- Processing job applications
- Sending updates and marketing communications (with consent)
- Complying with legal and regulatory obligations
Consent & Notification
We will:
- Obtain your consent before collecting, using, or disclosing personal data
- Notify you of the purpose at or before the time of collection
- Allow you to withdraw consent at any time, subject to legal or contractual restrictions
Data Protection Measures
We implement reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. These include:
- Access controls and authentication
- Secure storage and encryption
- Staff training and confidentiality protocols
Retention & Disposal
We retain personal data only as long as necessary for business or legal purposes. When no longer required, data will be securely disposed of or anonymized.
Data Transfers
If personal data is transferred outside Singapore, we ensure that the recipient provides a comparable standard of protection as required under the PDPA.
Website Privacy Practices
When you visit our website, we may collect personal data through:
- Online Forms: Contact forms, newsletter sign-ups
- Cookies & Analytics: To understand user behaviour and improve performance
- Embedded Content: Third-party tools may collect data independently
We ensure:
- Clear notification of data collection purposes
- Explicit consent for marketing or tracking cookies
- Options to manage cookie preferences via browser settings
Data Protection Measures
We implement reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. These include:
- Access controls and authentication
- Secure storage and encryption
- Staff training and confidentiality protocols